ACCESSIBILITY SERVICES & POLICIES
Parking: Please look for prominently displayed signage on the municipal roads and public parking lots around the Warner Theatre.
Entrances: The main entrance for the Warner is accessible and is located on Main Street. An accessible entrance is also located at the rear doors of the Mertz Building. The Warner is equipped with ramps and elevators that operate between the orchestra, and balcony levels of the theaters.
Restrooms: Accessible restrooms can be found on most levels of the facility.
The Oneglia Auditorium and the Nancy Marine Studio Theatre have wheelchair accessible locations where patrons may remain in their wheelchairs.
Oneglia Auditorium: Wheelchair accessible locations are available on the orchestra level only. Transfer seats are available on both orchestra and balcony levels.
Nancy Marine Studio Theatre: wheelchair accessible locations are available on the floor level.
Due to the high demand of accessible seat locations in both venues, the Warner cannot accommodate patrons who arrive with tickets in non-accessible seats expecting to be seated elsewhere.
How To Purchase Accessible Tickets: Wheelchair accessible seating may be purchased by phone, in person, or online. Please inform the Box Office of any accessibility needs when purchasing tickets. Mobility aids that cannot be stored safely within the patron’s seating area will be stored outside the theater as close as possible to the patron’s seat. It is recommended that patrons who use wheelchairs bring a companion to assist them in maneuvering the wheelchair around the Warner. Please contact the Warner Box Office at 860-489-7180 x 1 with questions or for appropriate seating options for both the Oneglia Auditorium and Nancy Marine Studio Theatre.
ASSISTED LISTENING DEVICES
Headsets and neck induction loops are available at the Concessions Counter to assist with sound amplification and clarity. A driver’s license or other form of photo ID must be presented. We encourage patrons to bring their own headsets when possible. Headsets should function at FM frequency 2.3 MHz with a standard 3.5 mm jack connector.
Text portions of The Prompter are available in large print format as a supplement to our regular program for selected performances. These Prompters are available by visiting the Customer Relations Desk, or in advance by calling 860 489-7180.
SENSORY FRIENDLY/RELAXED PROGRAMMING
Relaxed performances and events are designed to create a performing arts experience that is welcoming to all families and friends with children or adults who are diagnosed with an autism spectrum disorder or other sensitivity issues. Please click here to learn more about accommodations made for Sensory Friendly performances.