How do I get tickets?
Tickets can be purchased at the Warner Theatre box office located at 68 Main Street, Torrington, CT. Box Office hours are Tuesday through Friday from 10:00 a.m. until 4:00 p.m., Saturday from 10:00 a.m. until 2:00 p.m. and two hours prior to events. They are also available to purchase over the phone at 860-489-7180 during normal box office hours or Online 24 hours a day. All major credit cards are are accepted for both phone and internet purchases.
Tickets can also be purchased on-line by clicking here.
How do I get to the Warner Theatre?
How early should I arrive?
If you have tickets waiting at the will-call window, they can be picked up as early as two hours prior to show time. If you have your tickets in hand, the theatre doors open a half hour prior to performance. This would be a good time to arrive in order to locate your seats and get ready for the show!
You may want to allow a little more time for children's events, as there are sometimes additional tasks involved with getting the kids ready for the show.
Parking near the venue may be limited.
What about accessible seating?
The Warner Theatre is fully accessible. There is limited parking available in the front and rear of the facility as well as an elevator to travel between floors if necessary. We offer numerous locations for accessible seating, and can arrange the perfect seating for your needs. Call (860) 489-7180 and mention your accessible needs when purchasing your tickets.
Where do I park?
The Warner Theatre has limited parking at the venue. There are several municipal lots as well as on street parking near the theatre. Parking fees vary by lot or meter.
Can I buy food at the theater?
The Warner Theatre offers a range of concession options. For most events concession items are allowed inside the theatre.
What are the local restaurant and lodging options?
Does the Warner Theatre offer group discounts on tickets?
Yes we do, and most shows offer a great discount for groups of ten or more! If you are interested in more information on group sales, call (860) 489-7180.
How do I become a volunteer at the Warner Theatre?
Is the Warner Theatre a non-smoking facility?
Yes. The Warner Theatre is completely non-smoking, although we do offer cigarette butt disposal receptacles at each entrance to the venue.
Can we purchase alcohol at the Warner Theatre?
Yes! A full cash bar is available for most events in the Main Theatre. In the Nancy Marine Studio Theatre, beer and wine offerings are available.
What is the photo/recording policy at the Warner Theatre?
Non-professional, non-flash, still photography is permitted at most events. However, for some events, at the request of the artist/performer, photography of any type may be prohibited. Please contact the Box Office for any clarification.
Video and audio recording devices, flash photography, and professional photography equipment are not permitted without express written consent. Cell phone cameras are permitted, however, video recording using a cell phone camera or any type of mobile device is prohibited.
Patrons found possessing professional equipment not expressly authorized will be asked to leave their equipment in their vehicles, or will otherwise be escorted from the venue. This policy will be strictly enforced and management reserves the right to deny any electronic device at their discretion.
What happens if there is inclement weather on the date of a show?
If inclement weather occurs during a scheduled event, this does not mean the event will automatically be canceled. If the act in question is able to arrive and perform, the show will take place as scheduled, and refunds/exchanges will not be offered. If the act cannot perform, and the show is canceled or postponed, refunds will be offered at the point of purchase, or tickets will be accepted at a later reschedule date if that is an option.
If you would like more information, the Box Office will have more details included in a voice-mail, please call (860) 489-7180.